Remember everything.

Frequently asked questions

Is my data really private?

Yes, your memories are yours alone. No personal data is ever transmitted to our servers or any third parties. Photos and videos are stored as references to the originals in your photo library. The app sends logs and metrics to our servers, but there is no sensitive or personally identifiable information. We use this data mainly for troubleshooting and internal reports.

Does Backtrack use AI?

Backtrack does not use a large language model or a service like ChatGPT. The AI model used in Backtrack is an on-device embeddings model used to convert text to mathematical representations to support semantic search.

Is there a free tier?

There is no permanent free tier. When you subscribe to a monthly ($3/month) or yearly ($29/year) plan, your first payment isn't charged for 30 days — so your first month is effectively free. You can cancel anytime.

What happens after the first 30 days?

If you don't cancel, your first payment is charged on day 30 at the plan you chose ($3 for monthly, $29 for yearly), and your subscription continues. If you cancel before day 30, you won't be charged. Your existing memories will remain on your device in either case, but you'll need an active subscription to create new entries or use semantic search.

How do I cancel?

You can cancel anytime — before the first payment or after — through your App Store or Google Play subscription settings. Cancel before day 30 and you won't be charged. Cancel later and you'll keep access until the end of your current billing period.

Is my data used to train AI models?

No. We never train AI models on your memories or other content you type, search, or store in the app. Your personal content stays on your device and is not sent to our servers for AI training.

Can the AI model learn from my usage?

No. Backtrack uses an embedding model, which converts text into mathematical representations for search. It is a fixed model that does not learn, adapt, or update based on your input.