Terms of Use

Last updated: May 30, 2026

Welcome to Backtrack. These Terms of Use ("Terms") govern your access to and use of the Backtrack mobile application (the "App") and our website at https://backtrackapp.ai (the "Website"), collectively referred to as the "Service."

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

I. Eligibility

You must be at least 13 years old to use Backtrack. If you are under 18, you represent that you have your parent or legal guardian's permission to use the Service. By using Backtrack, you represent and warrant that you meet these eligibility requirements.

II. Account Registration

To use Backtrack, you must create an account with your email address. Sign-in is passwordless: a one-time code is sent to your email. Your email is required so we can tie your account to your subscription. You are responsible for:

  • Maintaining access to and security of the email address used for sign-in
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

III. Subscription and Billing

III.I Initial 30-Day Free Period

When you sign up for a monthly or yearly subscription, your first payment will not be charged for 30 days. During this initial period, you have full access to the Service. You may cancel at any time before the end of this 30-day period to avoid being charged.

III.II Subscription

All capture and storage of your memory entries happens entirely on your device. You have access to the Service during the initial 30-day free period, and a monthly or yearly subscription is required to continue using paid features after that period.

III.III Billing

Your first charge will occur at the end of the initial 30-day free period unless you cancel before then. After that first charge, your subscription will automatically renew and be billed at the interval you selected (monthly or yearly) unless cancelled. Subscriptions are billed through the Apple App Store (iOS) or Google Play Store (Android). Pricing is displayed in your local currency at the time of purchase.

III.IV Cancellation

You may cancel your subscription at any time through your App Store or Google Play subscription settings. Upon cancellation:

  • If you cancel before the end of the initial 30-day free period, you will not be charged.
  • If you cancel after your first payment, you will retain access to the Service until the end of your current billing period.
  • No refunds will be issued for the remaining portion of the current billing period.
  • Your locally stored data will remain on your device.

III.V Price Changes

We may change subscription prices at any time. Price changes will take effect at the start of your next billing period. We will provide notice of price changes through the App or via email. If you do not agree with a price change, you may cancel your subscription before the change takes effect.

IV. Acceptable Use

You agree to use Backtrack only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service for any purpose that is illegal or prohibited by these Terms
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems
  • Reverse engineer, decompile, or disassemble the App or any portion thereof
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to store, transmit, or distribute malware or other harmful content
  • Use automated means (bots, scrapers, etc.) to access the Service
  • Resell, sublicense, or commercially exploit the Service without our prior written consent

V. Your Content and Data Ownership

V.I Ownership

You retain full ownership of all content you create or store using Backtrack, including text entries, photos, videos, and location data ("Your Content"). We do not claim any ownership rights over Your Content.

V.II License to Us

To provide the Service, you grant us a limited, non-exclusive, royalty-free license to process Your Content solely as necessary to operate the App on your device. This license terminates when you delete Your Content or your account.

V.III Media Handling

Photos and videos in Backtrack are referenced from your device's photo library — they are not copied into the App or uploaded to our servers. If you delete a photo or video from your device's photo library, it will no longer be accessible in Backtrack. We are not responsible for media that becomes inaccessible due to deletion from your device library or changes in device permissions.

V.IV Data Portability

You may request a copy of your data at any time by contacting us at support@backtrackapp.ai.

VI. Intellectual Property

The Service, including the App, Website, and all associated software, designs, text, graphics, and other content (excluding Your Content), is owned by Backtrack and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.

VII. Your Data

Your memory entries (text, photos, videos, and locations) are stored exclusively on your device. The content of your entries is never sent to our servers or to any third party, and is never used to train, improve, or develop any AI or machine learning models. Semantic search runs on your device using an embedding model that ships with the app.

Account, subscription, and diagnostic data — for example, your email, subscription state, crash reports, and aggregate usage metrics — are processed on our servers and through the third-party services listed in our Privacy Policy to provide core functionality. This data never includes the content of your entries.

VIII. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. The App functions fully offline — no internet connection is required for capture or browsing your memories.

IX. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BACKTRACK AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

We are not responsible for loss of data due to device failure or deletion of media from your device library.

X. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

We do not guarantee that the App will meet all of your requirements or expectations.

XI. Indemnification

You agree to indemnify, defend, and hold harmless Backtrack and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.

XII. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination:

  • Your right to use the Service will immediately cease.
  • Your locally stored data will remain on your device.

You may terminate your account at any time by contacting us at support@backtrackapp.ai.

XIII. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Texas.

XIV. Dispute Resolution

Before filing a formal legal claim, you agree to first contact us at support@backtrackapp.ai and attempt to resolve the dispute informally for at least 30 days. If the dispute is not resolved informally, either party may pursue formal proceedings as described in the Governing Law section.

XV. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page, updating the "Last updated" date, and/or notifying you via email or in-app notification. Your continued use of the Service after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

XVI. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

XVII. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Backtrack regarding the Service and supersede all prior agreements and understandings.

XVIII. Contact Us

If you have any questions about these Terms, please contact us at:

support@backtrackapp.ai